The Online Dispute Resolution (ODR) Hub contracted us to put together a complete web based software solution for online mediation. They required a full end to end technology approach to dispute resolution that would allow mediators and parties to resolve issues from anywhere in the world. Just some of the features of the resulting solution inculde:
- Highly secure and private data
- Full Case and User Management
- Video Conference facilities controlled by the mediator
- Full evidence/file storage
- Messaging system for communication when other parties are off line
- Various tools to enable third party clients to customise their experience
